Privacy Policy

The purpose of this Privacy Policy (hereinafter, the “Policy“) is to regulate the processing of personal data by Real Club Deportivo Mallorca, S.A.D. (hereinafter, “Club” or “RCD Mallorca“). Therefore, the personal data you provide to access and, where appropriate, register on the platform will be processed by the Club as data controller.

Who is responsible for the processing of your personal data?

Your personal data will be processed by Real Club Deportivo Mallorca, S.A.D., with CIF A07323736 and address at C/Cami dels reis s/n de Palma de Mallorca, 07011.

You may contact the Data Protection Officer or the Club’s Data Protection Officer at datos@rcdmallorca.es if you have any questions regarding the content of this privacy policy.

Where do we get your personal data?

The Club will process the personal data you provide through the registration form (email) and other data inferred as a result of your use and activity on the platform (registered user ID; device ID; operating system; device model and telemetry, for example, it will also be recorded when you click on a particular content or the time you stay in the asset) or your interactions with the communications we send you via email, if any (for example, clicking on the content of a communication).

In the event that you access YouTube videos embedded in the Platform, the Club informs you that Google Ireland Limited, with registered office at Gordon House, Barrow Street, Dublin 4, Ireland, will be responsible for your personal data for the purpose of providing you with content viewing services.

You can learn more about Google’s treatment of your data here.

LALIGA data import

Please note that if you are a LALIGA user, you can use your account to register:

Data shared through LALIGA:

  • E-mail address (Required for registration)
  • Name (Optional)
  • Last Name (Optional)
  • Telephone number (Optional)
  • Birthday (Optional)
  • Gender (Optional)
  • City (Optional)
  • Status (Optional)
  • Country (Optional)

For what purpose do we process your personal data?

Main purposes:

  • Registration on the Platform: We inform you that the personal data you provide in the platform registration will be processed by the Club for the purpose of facilitating your registration and access to it. In particular, the Club will use your email address to fulfill this purpose.

In this regard, we inform you that the Club, in order to verify the validity of the email provided to register in the APP, La and the Club use the services of a third party provider (RP Solutions, Inc.) which involves the international transfer to the United States, a country that guarantees a level of protection equivalent to that of the European Union for personal data transferred from Europe to third party providers in the United States that are adhered to the Data Privacy Framework, among which is the said provider.

The legal basis for the aforementioned purpose is that the processing is necessary for the execution of the requested services regulated through the legal terms of the platform under the provisions of art. 6.1 b) of the General Data Protection Regulation. The data necessary to fulfill this purpose is your email address. If you do not provide this data, we cannot give you access to the Platform.

Additional purposes

The following are the additional purposes for which the Club will process your personal data:

  • Commercial communications from RCD Mallorca: So that the Club can send you commercial communications via email or SMS, whatsapp or other instant messaging channels about its activities (campaigns, shows or live events), products (applications, web platforms and games), contests, offers, sweepstakes and/or promotions own of the Club, or contests, offers, sweepstakes and/or promotions carried out by the Club in collaboration with its official sponsors.

For this purpose, the Club will only process the e-mail address and, where appropriate, the telephone number.

We also inform you that, in order to send you commercial communications via e-mail or SMS, the Club uses a service of a third party provider (salesforce.com EMEA Limited) which involves the international transfer of the e-mail address you have provided to the United States, a country that guarantees a level of protection equivalent to that of the European Union for personal data transferred from Europe to third party providers in the United States that are adhered to the Data Privacy Framework, among which is this provider.

The legal basis for the processing of your data for the above-mentioned purpose is the consent you have given us to process your data for the specific purposes selected in accordance with the provisions of art. 6.1 a) of the General Data Protection Regulation. Your personal data will be kept for this purpose until you revoke your consent.

You have the right to withdraw your consent at any time according to the procedure described in section“What are your rights when you provide us with your personal data?without affecting the lawfulness of the consent-based processing prior to its withdrawal.

  • Development of simple segmentations of the Club: So that the Club can send you segmented commercial communications via email, SMS or other instant messaging channels, about the Club’s products and services. These communications will be made based on the information you have provided us (for example, we will send you communications about products that may be of interest to you based on your age or province of residence).

The information used to create segments will be only that declared by the interested party in the registration (in this case, gender, country, city, age and favorite team or sport), with a low level of detail on the user’s profile without using information inferred from the interested party or from third party sources, being, in any case, not very exhaustive segmentations. In this way, commercial communications can be sent according to the simple segments created with the aforementioned information, avoiding sending content that has no relation to you.

The legal basis for the aforementioned purpose is that the processing is necessary for the satisfaction of the legitimate interest of the Club under the provisions of art. 6.1 f) of the General Data Protection Regulation, consisting of making effective use of the personal data provided by the user to achieve greater interest and return of the communications sent. Before doing so, we inform you that the Club has carried out an analysis of proportionality between its legitimate interest and the rights and freedoms of its users, whose conclusions you can request through datos@rcdmallorca.es.

You have the right to object to the aforementioned purpose at any time in accordance with the procedure described in the paragraph “What are your rights when you provide us with your personal data?”.

In no event shall the development of simple segments by the Club produce any legal effect or significantly affect you in any similar way.

  • Comprehensive profiling of the Club: If you give us your permission, the Club will create a comprehensive profile of you so that it can offer youpersonalized experiences, information and products by sending you personalized commercial communications via email, SMS, or other instant messaging channels, send you personalized push or in-app notifications (provided that you have given your consent for the purpose “Club commercial communications”) or show you banners with personalized advertising on websites, apps or social networks about the Club’s products and services.

In this way, the aforementioned information will be directed to the segments (groupings of users that are made according to the information obtained from them or the use they make of the APP or other assets of the Club) that we can elaborate based on the following data sources:

  • The social login (in this case, name and surname, phone number, birthday, gender, city and province where you live);
  • Interactions with communications or notifications you receive (e.g., clicking on the content of a communication);
  • Data inferred as a result of usage and activity on the APP (device ID, registered user ID, device model, operating system and telemetry, e.g., clicking on particular content or time spent on the asset).

In addition, the Club will generate these segments taking into account the following profiling techniques:

  • Measurement of individual campaign performance: the Club will use information regarding open rates, average click-through rates, email bounces or unsubscribe rates to measure campaign performance on an individual level, and as a consequence, perform segmentations based on the information inferred about you and the other information declared, in order to impact you again with certain campaigns that are more related to you or include you only in those in which you have shown more interest (for example, if you are a very active user in certain communications we may send you communications of the same type more frequently).
  • Campaign optimization: we will exclude you from those advertising campaigns about sweepstakes in which you have participated, about applications in which you have registered or downloaded, about products you have purchased or about services you have previously purchased (for example, we will avoid offering you a Club app if we know that you have previously downloaded it). To do so, we will cross-reference your information with information obtained from other Club assets of which you are a user.
  • Users similar to your tastes and preferences: thanks to the profile that the Club makes about you, we can send you personalized content taking into account other profiles similar to yours (for example, if we identify that other users similar to you like eSports, we will show you advertising related to eSports).
  • User rating: the Club will obtain an unknown variable from known variables provided or inferred from you so that it can carry out an analysis of its users with the objective of identifying those with a higher propensity to use or contract Club products, and if applicable, offer you the Club’s products and services.
  • Retargeting: in the event that you have interacted with the Club without having registered or without having used or downloaded the corresponding Club asset, the Club may use the identifying data of your device and/or your email address to impact you with advertising in other environments outside the Club in order to achieve the desired interaction with the Club.

The legal basis for the processing of your data for the above-mentioned purpose is the consent you have given us to process your data for the specific purposes selected in accordance with the provisions of art. 6.1 a) of the General Data Protection Regulation. Your personal data will be kept for this purpose until you revoke your consent.

You have the right to withdraw your consent at any time in accordance with the procedure described in section“What are your rights when you provide us with your personal data?without affecting the lawfulness of the consent-based processing prior to its withdrawal.

In no event shall any profiling conducted by the Club produce any legal effect or significantly affect you in any similar way.

How long will we keep your personal data?

The personal data we process will be kept for as long as the purposes for which they were collected persist and/or you do not revoke any consent you may have given, or you do not exercise your rights of erasure, objection or restriction of processing.

In this sense, the Club will keep your personal data duly blocked for the following conservation periods for the sole purpose of meeting the responsibilities of any kind that may arise:

  • Registration on the Platform: the data provided for registration on the Platform will be kept as long as you do not request the deletion of your data, this purpose persists and, once it is finished, during the period of limitation of legal actions that may arise from it.

  • Commercial communications from RCD Mallorca: the data provided for commercial communications made by RCD Mallorca will be kept as long as you do not request the deletion of your data, this purpose persists, you do not revoke the consent given or limit the treatment and, once this purpose is fulfilled, during the period of limitation of the legal actions that may arise from it.
  • Elaboration of simple segmentations by RCD Mallorca: the data provided for the elaboration of simple segmentations will be kept as long as you do not request the deletion of your data, this purpose persists, you do not object to the processing and, once this purpose has been fulfilled, during the period of limitation of the legal actions that may arise from it.
  • Elaboration of exhaustive profiles by RCD Mallorca: the data provided for the elaboration of exhaustive profiles will be kept as long as you do not request the deletion of your data, this purpose persists, you do not revoke the consent granted or limit the processing and, once this purpose has been fulfilled, during the period of limitation of the legal actions that may arise from it.

Such personal data will be deleted when the indicated deadlines expire.

To which recipients will your personal data be communicated?

Your personal data may be communicated to other persons or companies to be used for their own purposes provided that you give us your consent by checking the box provided or on the occasion of the service you request. In this sense, we inform you that your personal data will be communicated to third parties as explained in the section For what purpose do we process your personal data“.

Specifically:

Your Personal Data will not be disclosed to other third parties, unless required by law.

What are your rights when you provide us with your personal data?

We inform you that, at any time, you can exercise your rights of access, rectification, opposition, deletion, portability, not to be subject to automated decisions, and limitation of treatment before the Club.

What are your rights as a user?

  • Right of access: you have the right to obtain confirmation as to whether the Club processes your personal data, as well as to access them.
  • Right of rectification: you may ask the Club to modify or rectify inaccurate personal data.
  • Right of deletion: you may request the Club to delete your personal data.
  • Right to limitation of processing: In certain circumstances, you may request the limitation of the processing of your data, in which case they will only be kept for the exercise or defense of claims.
  • Right of opposition: you may oppose the processing of your data for the purpose you specify. The Club will cease processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • Right not to be subject to automated individual decisions: you have the right not to be subject to a decision based solely on automated processing, including profiling, that may produce legal effects on you or similarly significantly affect you.
  • Right of portability: if the APP allows it, you may exercise the right to the portability of your data, in a structured, commonly used and machine-readable format, and to transmit it to another data controller.

How do I exercise my rights?

  1. Against RCD Mallorca:

By sending an e-mail to datos@rcdmallorca.es

If you have given your consent for the purposes for which it has been requested, you may revoke it, at any time, by following the procedure established in each of the commercial communications you receive, or through the Subscription Center found in your profile within the Platform and by sending an email to the address: datos@rcdmallorca.es.

The revocation of the consent given will not affect your use of the Platform or the lawfulness of the processing based on such consent prior to its withdrawal.

Likewise, if you consider that you have not obtained satisfaction in the exercise of your rights, you may contact the Club’s data protection delegate at the e-mail address datos@rcdmallorca.es or file a complaint with the Spanish Data Protection Agency through its website www.aepd.es.

Are there any limitations?

RCD Mallorca informs you that to use and, where appropriate, register on the Platform you must be at least 14 years old.